We guide you through the preparation and submission of a correct and complete claim, with the aim of maximising your chances of a successful recovery.

Our services are exclusively focused on players who have lost money at online casinos operating without a valid European gambling licence. We do not handle claims against licensed and regulated operators such as PokerStars, Unibet, Bet365 or other platforms holding a recognised licence.

Our team assists you with collecting and organising relevant evidence, preparing your claim, submitting complaints and managing correspondence with the casino, payment providers, game providers and other relevant parties.

Where appropriate, we work together with our specialised offshore partners and established legal professionals experienced in international online-gambling disputes. We maintain established relationships with specialised lawyers in Costa Rica and Curaçao, allowing us to refer cases to legal professionals familiar with the relevant local legislation, corporate structures and regulatory environment.

If legal action becomes necessary, we can assist in referring your case to the appropriate specialised lawyer or legal partner in the relevant jurisdiction. This may include proceedings or legal action involving casino operators, payment providers or other parties connected to the dispute.

Our objective is to ensure that your case is properly documented, professionally presented and pursued through the appropriate channels, both within Europe and internationally.

Important: We do not guarantee a recovery or a specific outcome. Each claim is assessed individually based on the available evidence, the circumstances of the case and the applicable legal framework.